Refund Policy

Last updated:

Draft. This wording is provisional, pending final legal review, and may change before it takes effect.

1. The short version

Nothing is sold on this website. Our software is sold on each product's own website, and every purchase is processed by Paddle as the merchant of record. Whether a refund is due is decided under our refund terms; Paddle carries out the refund of the payment.

The general commercial refund window for the products we develop is at least 14 days from the date of purchase. It is a commitment we give voluntarily, separate from the statutory withdrawal right described below. Where a product's own website states a longer window, that longer window applies for that product; a shorter one does not.

The binding license terms for a product are published on that product's own website and in its EULA. This page describes the general framework.

2. Instant delivery & statutory withdrawal

When you buy, the software and your license are delivered or made available immediately. By consenting at checkout to immediate delivery and beginning to download or use the software, you acknowledge that you waive the statutory withdrawal right that would otherwise apply to distance purchases of digital content (EU Consumer Rights Directive art. 16(m) and equivalent rules, including the Turkish Distance Contracts Regulation). That waiver does not affect our own 14-day refund window above.

Where the law of your country grants a withdrawal right that has not been validly waived, that right is honoured. Paddle's current buyer terms and refund policy also apply to the transaction.

3. How to request a refund

  • Use the link in your Paddle receipt email (fastest), or
  • write to info@radarwfp.com with your order number and we'll route it to Paddle.

A refund decision is made under the terms on this page and the product's own terms; the refund of the payment and any card dispute are processed by Paddle.

4. Subscriptions & renewals

You can cancel a subscription at any time; cancellation stops future billing and your access continues to the end of the paid period. There is no automatic pro-rata refund for the remainder of a period. Renewal payments are not covered by the withdrawal right (with narrow statutory exceptions).

5. Refunds & your license

If a purchase is refunded in full, the license that came with it is cancelled and the software stops validating. For a partial refund, what happens to access is decided by that product's own terms.